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GDPR Notice

Last Updated: August 2026

Data Controller

Clay Borough acts as the data controller for personal information collected through this website.

Contact: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you submit forms or contact us voluntarily
  • Legitimate Interest: To respond to inquiries and improve our services
  • Contractual Necessity: To fulfill service bookings and reservations

Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Object

You can object to processing of your personal data based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Data Security

We employ appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption and access controls.

Data Transfers

Your personal data is stored within the European Economic Area. We do not transfer data outside the EEA.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

Clay Borough

Handcrafted ceramics rooted in tradition and care.

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[email protected]